Privacy Policy

Key Definitions

To ensure clarity and transparency, the following key terms are defined for this Privacy Policy:

• Application/App: The Jala Setara mobile surveyor application used by field surveyors to collect agricultural data from farmers' fields.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to Jala Setara, that is responsible for your information under this Privacy Policy.
• Surveyor/You: Field surveyor, data collector, or agricultural extension worker who uses the Jala Setara mobile application to conduct surveys at farmers' fields.
• Farmer Data: Information about farmers, their agricultural practices, land ownership, and related data collected by surveyors through field visits.
• Survey Data: All data collected through the mobile application including farmer information, agricultural practices, location data, and field photos.
• Mobile Device: Smartphone or tablet used by surveyors to run the Jala Setara application during field surveys.
• Field Survey: On-site data collection activity conducted by surveyors at farmers' agricultural locations.
• Service: The mobile surveyor application service provided by Jala Setara for agricultural field data collection and management.
• Location Data: GPS coordinates and geographical information collected during field surveys of agricultural areas.
• Country: Indonesia, where Jala Setara is based and operates under Indonesian law.

Information We Collect

As a surveyor using our mobile application, we collect the following types of information:

Surveyor Account Information

• Login Credentials: Username and password for application access
• Surveyor Profile: Name, contact information, and assigned survey areas
• Employment Details: Organization affiliation and surveyor ID

Survey Data Collected Through the App

• Farmer Information: Names, contact details, and demographic data of farmers surveyed
• Agricultural Data: Crop types, farming practices, land size, and productivity information
• Location Information: GPS coordinates of surveyed farms and agricultural areas (requires location permission)
• Photos and Documentation: Images of farms, crops, and agricultural practices taken during surveys
• Survey Metadata: Date, time, and duration of surveys conducted

Device and Technical Information

• Device Information: Mobile device model, operating system, and application version
• Location Services: GPS data from your mobile device when conducting field surveys (requires explicit permission)
• Usage Data: Application usage patterns, features accessed, and survey completion rates
• Technical Logs: Error logs and performance data for application improvement

Permission Notice: The application will request permission to access your device's location services, camera, and storage. These permissions are essential for survey data collection functionality. You can manage these permissions through your device settings.

How We Use Your Information

Jala Setara uses the collected information to support surveyor activities and manage agricultural data collection:

• Survey Operations: Enable surveyors to efficiently collect, store, and synchronize agricultural data from farmers in the field, including automatic capture of GPS coordinates for accurate field mapping.
• Location-Based Services: Use device location to verify survey locations, optimize survey routes, and ensure data is collected at correct agricultural sites.
• Surveyor Support: Provide technical assistance, training, and guidance to field surveyors using the application.
• Data Quality Management: Validate and verify survey data for accuracy, completeness, and consistency, including location verification.
• Application Enhancement: Improve surveyor app functionality based on usage patterns and surveyor feedback.
• Survey Coordination: Assign survey areas, track progress, and coordinate data collection activities among surveyors using location data.
• Agricultural Analysis: Analyze collected farmer data including geographic information to generate insights on agricultural trends and practices for stakeholders.
• Reporting Services: Generate reports and analytics with geographic mapping for government agencies, research institutions, and development organizations.
• Communication: Send survey assignments, technical updates, and important notifications to surveyors.

Location Access and Usage

The Jala Setara mobile surveyor application requires access to your device's location services to support field survey operations. Here's how we use location data:

Why We Need Location Access

• Field Survey Mapping: Automatically capture GPS coordinates of surveyed farmers' fields and agricultural areas for accurate geographic mapping.
• Survey Verification: Verify that surveys are conducted at the correct locations as assigned to surveyors.
• Data Accuracy: Ensure location data accuracy for agricultural analysis, land mapping, and government reporting purposes.
• Survey Route Optimization: Help surveyors navigate efficiently between assigned survey locations.
• Coverage Tracking: Monitor survey coverage and identify areas that require additional data collection.

Types of Location Data Collected

• Survey Location Coordinates: Precise GPS coordinates (latitude/longitude) of each surveyed farmer's field or agricultural area.
• Survey Route Information: Path taken by surveyors during field data collection activities.
• Geofencing Data: Information about when surveyors enter or leave designated survey areas.
• Location Timestamps: Date and time when location data was recorded during survey activities.

Location Data Privacy and Control

• Permission Required: The application will request explicit permission before accessing your device's location services.
• Survey-Only Usage: Location access is only active during survey data collection activities, not for continuous tracking.
• Offline Capability: Location data is stored locally on your device when internet connection is unavailable and synchronized when connection is restored.
• Data Encryption: All location data is encrypted both during transmission and storage to protect privacy.
• Access Control: You can enable or disable location access through your device settings, though this may limit survey functionality.

Location Data Sharing

Location data collected during surveys may be shared with:

• Government Agricultural Agencies: For land use planning, agricultural policy development, and regional analysis.
• Research Institutions: For academic studies on agricultural patterns and land use (with appropriate anonymization).
• Project Partners: NGOs and development organizations involved in agricultural development projects.
• Survey Supervisors: For quality control and survey progress monitoring purposes.

Important: Personal location tracking outside of survey activities is not conducted. Location data is solely used for legitimate agricultural survey and research purposes as described in this policy.

How Long Do We Keep Survey Data?

We retain survey data for the following periods: (1) Active survey data is kept for the duration of ongoing agricultural projects, (2) Historical survey data is retained for research and trend analysis purposes (typically 5-7 years), (3) Surveyor account information is maintained while the surveyor account remains active, and (4) Technical logs are kept for 12 months for troubleshooting purposes. Survey data retention may be extended if required by law or for legitimate agricultural research purposes. When data is no longer needed, we either remove it from our systems or anonymize it so that individual farmers cannot be identified.

How Do We Protect Your Information?

We implement comprehensive security measures to protect survey data and surveyor information. All data transmitted between the mobile application and our servers is encrypted using Secure Socket Layer (SSL) technology. Survey data is stored in secure databases with appropriate access controls, accessible only to authorized personnel with special access rights who are required to keep the information confidential. We employ device-level security features and regular data backups to ensure data integrity. However, we cannot ensure or warrant the absolute security of any information you transmit through the mobile application or guarantee that survey data may not be accessed, disclosed, altered, or destroyed by a breach of our physical, technical, or managerial safeguards.

Your Data Rights

The rights you have to request updates or corrections to the information Jala Setara collects depend on your relationship with Jala Setara. Personnel may update or correct their information as detailed in our internal company employment policies.

You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems by cancelling your account.

Local Data Storage

The Jala Setara mobile surveyor application stores survey data locally on your mobile device to enable offline functionality during field surveys. This local storage includes survey forms, farmer data, photos, and location information collected during field visits. Local data is automatically synchronized with our secure servers when internet connectivity is available. We implement encryption and security measures to protect locally stored data on your mobile device. Surveyors can manage local data storage through the application settings, but disabling local storage may limit offline survey capabilities.

Children's Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy.

Third-Party Services

We may display, include or make available third-party content or provide links to third-party websites or services ("Third-Party Services"). Jala Setara shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Jala Setara does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Governing Law

This Privacy Policy is governed by the laws of Indonesia without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into how survey data is collected and used through our mobile surveyor application. By installing and using the Jala Setara mobile surveyor application, creating a surveyor account, and conducting field surveys, you hereby consent to our Privacy Policy and agree to its terms regarding the collection and processing of agricultural survey data.

Contact Us

If you have any questions about this Privacy Policy or need assistance with the surveyor application, please contact our support team through the official channels provided in the application.